Reporting
Each request arrives at the right place, from the very first second.
The tenant reports via your portal, on their mobile or PC.
The ticket is created instantly, categorized, and ready to be processed.
Tenant / co-owner portal
Reporting by QR code
Attached photos, free description
Acknowledgment of receipt to the tenant
Centralized messaging by ticket
Assignment
The right manager, automatically.
Managers defined by ticket type and mandate, the ticket is automatically assigned to the right manager. No more unnecessary back and forth.
Automatic routing by type and location
Configurable management rules by agency
Manual assignment with one click if necessary
Immediate notification to the assignee
And much more...
Dashboard
All your actions, in one place.
Tenants, property managers, and service providers all communicate in the ticket thread. No more lost emails, forgotten text messages, or misunderstandings.
Real-time updates on key changes
Identification of urgent tasks.
Indicators on activities.
Complete transparency for optimal tracking.
Communication
Spread the information, easily.
Centralize all interactions between owners, tenants, managers, concierges, and service providers. No more scattered emails or lost messages, welcome to structured, traceable, and effective mass communication.
Targeted messaging: one message to multiple tenants at once (e.g. elevator outage)
Preconfigured templates & attachments for recurring communications
Tracking readings to ensure transparency
Scheduling sends in advance
Quotes & vouchers
Your quotes and work vouchers in just a few clicks.
The TAYO.pro network brings together thousands of Swiss trade companies. You send a work order in 2 clicks. They confirm, carry out the job, and invoice directly through your interface.
Call for bids and request for multiple quotes
Work order generated and intervention tracking
Management of supplier preferences
Invoice validation schemes
Supplier evaluation
Tracking supplier identity to remain compliant
Insights
Your data. AI assisted
Tayo aggregates all your operational data into clear dashboards. Build your dashboard, filter by date, teams, or client. Ask questions of your data via the AI assistant.
Real-time KPIs: tickets, operations, billed, satisfaction
Customizable charts, shareable by URL
Management report generation in seconds
See the detail behind the numbers
Report template management
Coming soon
Automation
What is done without you is time saved.
Automatic reminders, status changes, stakeholder notifications: Tayo orchestrates workflows so your property managers can focus on what matters.
Automatic reminders if no answers within X
Automatic escalation if deadline exceeded
Work orders or quote requests generated without action
Invoices validated automatically
Customizable workflows by type and profile
