Invoices are among the most frequently processed documents in property management. At the same time, they are one of the processes with the highest friction. This is largely due to traditional working methods such as e-mail distribution, manual validation, delayed ERP entry and fragmented storage. These practices regularly lead to delays, errors and a lack of transparency.
Invoice integration addresses exactly this interface. It links operational handling with financial posting, without repeated data preparation or media breaks.
What end-to-end invoice integration changes in practice
- A single process instead of parallel systems
Invoices are reviewed, annotated and approved within the same environment in which they are created (e.g. based on a ticket or order).
- Automated ERP transfer
Once approved, the accounting entry is transmitted to the ERP as a draft without retyping, copy-pasting or additional attachments.
- Complete traceability
History, responsibilities, approval timestamps and supporting documents remain fully contextualised within the same workflow.
- Faster turnaround times
Eliminating manual handovers shortens payment cycles, supports liquidity planning and strengthens supplier relationships.
- Standardised compliance
Decisions are audit-proof and documented without scattered PDFs or opaque workarounds.
Case study – Böni Immobilien: A consistent and uninterrupted invoice flow
Böni Immobilien fully digitalised its invoicing process and consolidated it on a single platform. Creation, pre-accounting and approval now occur within one coherent workflow, without system switches or manual re-entry. After approval, the entry is automatically transferred to the ERP. Service providers submit invoices digitally, eliminating parallel communication channels and review loops.
« The invoicing process runs seamlessly now. Each invoice is processed once — not multiple times. » — Böni Immobilier AG
A structural professionalisation lever, not a technical detail
The benefits extend beyond daily operations and influence broader management dimensions:
- Financial planning certainty: Real-time visibility into open, approved and posted items improves forecasting and budget control.
- Relief without additional headcount: Repetitive tasks are reduced without expanding internal capacity.
- Stronger supplier relationships: Faster and more transparent processes increase trust and execution quality.
- Governance and audit readiness: Standardised, traceable workflows meet regulatory and audit requirements without additional overhead.
Conclusion
En gestion immobilière, l’efficacité ne se mesure pas à l’exceptionnel, mais à la qualité des processus répétés au quotidien. L’intégration des factures supprime la friction précisément là où elle est la plus coûteuse : entre opération et responsabilité financière. Il s’agit moins d’un « pas de digitalisation » que d’un investissement en pilotabilité, en vitesse et en professionnalisation dans un contexte de marché de plus en plus orienté données et processus.
