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Centralized ticketing for

Facility Management

across all your sites

Coordinate internal teams and service providers with traceable workflows, centralized documentation, and clearly defined responsibilities.

Trusted by 50+ Swiss companies

A breakdown shouldn’t turn into chaos

Whether you operate in hospitality, banking, retail, or healthcare, an incident often triggers:

emails • calls • WhatsApp messages • Excel sheets • follow-ups…

Result: wasted time, lack of visibility, missed follow-ups, and scattered evidence.

" Enfin, toutes nos demandes FM sont regroupées dans un seul système. Plus d’e-mails dispersés, plus de doutes sur les responsabilités. 
À tout moment, nous voyons ce qui est ouvert, en cours ou terminé, avec une traçabilité complète sur l’ensemble des sites. "

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One simple platform to manage your buildings



Tickets & interventions

Create a ticket (with photos), assign it, track it, and close it.
With a clear history for everyone.

Inspections & checklists

Plan inspections/rounds, track checklists, and automatically generate interventions whenever action is required.

Dashboard

Monitor workload, deadlines, priorities, and key KPIs — enabling fast decisions, site by site.

How does it work?

From incident reporting to resolution with full transparency


1

Reporting

An incident is reported by your team, an occupant, or a service provider, including photos and context.

By scanning the room’s QR code, the location is filled in automatically.

Less back-and-forth — the right information is available from the start.


2

Qualification

You categorize the level of urgency

You can add further details (trade, equipment, deadline, service level).

Critical requests are prioritized first — with a consistent framework across all sites.


3

Assignment

Assign the right person (internal/external) and schedule the intervention.

All communication and approvals remain centralized within the ticket.

Everyone works in one place — without losing the history.

4

Resolution

The intervention is closed with supporting evidence (photos, report, documents, quote and/or invoice).

Everything remains traceable — even when teams change.

Reporting is ready instantly.

Your benefits

One single entry point for all requests

Everything lands in one place: less noise, clear follow-up, complete history.

Multi-site operations, without Excel

A cross-site view of priorities and deadlines at a glance — site by site.

Clear reporting for your clients and management

Reliable KPIs to support decisions: costs, volumes, lead times, performance — by site, category, and service provider.

Who is TayoFM for?

FM service providers

Deliver consistent service across clients, with follow-up and evidence in one place.

Multi-site, multi-team environments

When you coordinate internal and external stakeholders and priorities shift throughout the day.

High ticket volumes

When tracking and reporting become unmanageable without a reliable central overview.

Why Tayo?


Since 2017, we’ve been building digital solutions for the real estate industry and supporting demanding players every day (property managers, owners, multi-site organizations) with a platform recognized in the market.


Working closely with operational teams, one thing became clear: facility management teams face the same friction points — but with even more urgency, more service providers, and more interventions to coordinate.
That’s exactly why we created TayoFM: a version of Tayo designed specifically for facility management — built on proven technology and tailored to your operational reality.

👉 Looking for a reliable, mature solution that truly understands building operations and on-site coordination?

400'000

Tickets created per year

1'400

Work orders created daily

56'000

Connected service providers




Let’s talk over a coffee.

A demo based on your real-life situations — to see whether it fits your needs.

Request a demo